Reviews

Based on 285 reviews
77%
(220)
16%
(45)
5%
(15)
1%
(3)
1%
(2)
Colour was a bit off but I love it better

The service and quality of these goods is very impressive. Fantastic value for such a showstopper. I would say that the colour came out very different to the picture but I actually loved it more. This is lucky as if it wasn't a grear colour, or was matching to something specific, it would have been dissappointing.

Here is the picture of it. https://www.instagram.com/p/BmU5t20D7Ys/?taken-by=charlottemc

Excellent buy

Love our purchase, great delivery and installation service too!

Love it!

Big fan of my colourful, durable rug!

Defects and handling of purchased item

Pleasant experience from serving staff in showroom and accomodating to delivery schedule.

Slight disappointment in delivery process:

1) Despite a visual check of condition of item, it was discovered later that there’s chip in one of the table leg.

2) Due to the off-white colour of chair fabric, the delivery helpers stained the fabric when handled the these two chair.

Throw Pillow

Beautiful!

Good quality cushion and cover

Good quality cushion and cover with reasonable price.

Sofa and delivery people were awesome BUT

Five star for
Sofa was great as expected.
Delivery folks were also considerate. They request to wash their hands before fixing the sofa as it was light coloured. I didnt expext that.
1 star for
However the issue was with nook and cranny. I ordered online and received no follow-up other than auto generated email. It says delivery will take 8-10 weeks but apparenty my order didnt make the first shipment so it took 12 weeks. I ordered in early march. It will be great if nook follow up with expected delivery when i placed my order. This will help manage my expectations. I had to call them 8 weeks later to enquire about it. It shows they are not ready to deal with internet orders.
Bottom line: You should visit their store to talk to associates and order. Their internet service is non existent.

Hi Jesmine, Thank you so much for the valuable feedback, well noted on the compliment, we will continue to keep up on the delivery service level. Our sincere apology that we failed to communicate with you earlier on the delays of the sofa delivery. We have put in additional monitoring process for pre-order items to ensure we update customers on the status of the shipments. Thank you
Seattle Sideboard

Neat & nice that hide the contents in it & keep away the eyes of others.

Another obsess one

I find this coffee table way affordable and it is even better looking in real life! So happy with my purchase. I don't have to spend a lot for this beauty.

Great chairs and great service!

Love these chairs. They look as great as the photo and customer service was excellent!

City Tolix Stool

I bought two stools. For one, the edge around the wooden surface is not smooth and I'm just wondering if it will splinter in the future.
The edge of the wooden surface is also quite sharp. Sitting on the stool for long periods of time hurts my under thighs.
Plus point is the bottom of each leg is adjustable, so the stool will always be stable over any surface.
The minus of this adjustability is unlike the normal Tolix Chairs, the rubber padding is hard, so dragging over the floor is noisy

Red Chinese Console Table

Perfect accent piece for our hallway! The matt red turns out just as how we imagined it will be. The finishing is perfectly "unperfect" and goes very well with our shabby-chic home interior.

Gorgeous table

I love this chic dining table which I recently purchased. Fantastic size and extendable. Great customer service too.

good quality

good quality

Chicago Fabric Sofa and 2 chairs

We are very happy with the items we purchased from Nook & Cranny - they are well priced and very comfortable.
The best part of our experience has been the customer service we received - the response time was quick and the team were very flexible as we worked out delivery.

Thank you so much!

Very nice piece of furniture

the sideboard looks great, just the right balance between antique chinese and modern with the white color, fits perfectly with our scandinavian design dining table and chairs

good

good

Chinese antique tv console

Delivered with faults to the paint, contacted ship but no replacement only a repair offered.......

Hi David, As per our communication, we have explained that for Chinese antique we have limited stock for each piece and for this TV cabinet, we do not have any stock for an exchange, and engaging a professional to fix the paint work issue is the best resolution at the moment for your case. Seek your kind understanding, Thank you
Johan side chair

I love the chair, it is soft and comfortable, conform to the contour of the body

Beautiful

Great Colour that pops and looks beautiful against white bedsheets

Pendant Lamp

It is as lovely in real life as it looks in the picture. It is also made sturdily. Will highly recommend

Just what I wanted

I ordered the Shanxi Buffet Sideboard in Royal Blue online and when it was delivered I was very pleased. The piece was true in color and style to what I had seen online and fit perfectly into my living/dining room.

Elias Dining Chairs

An excellent outdoor garden dining set from Nook & Cranny, now sits in our court yard. Delightfully blends into the surroundings with a touch of its own class. Love these chairs with special woven material that wraps, over and under, crisscrossing that forms the seats and back rest. Simply awesome! :wine_glass::bottle_popping_cork: We enjoy our outdoor experience wine and dine even more!!! :white_check_mark:

City Small Dining Table

Nice table to go with my City Bookshelf. I like it and am using it as a desk. Some screws were not tightened during assembly though. Good thing I checked.

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★Reviews

Let customers speak for us

285 reviews
77%
(220)
16%
(45)
5%
(15)
1%
(3)
1%
(2)
Colour was a bit off but I love it better

The service and quality of these goods is very impressive. Fantastic value for such a showstopper. I would say that the colour came out very different to the picture but I actually loved it more. This is lucky as if it wasn't a grear colour, or was matching to something specific, it would have been dissappointing.

Here is the picture of it. https://www.instagram.com/p/BmU5t20D7Ys/?taken-by=charlottemc

Excellent buy

Love our purchase, great delivery and installation service too!

Love it!

Big fan of my colourful, durable rug!

Defects and handling of purchased item

Pleasant experience from serving staff in showroom and accomodating to delivery schedule.

Slight disappointment in delivery process:

1) Despite a visual check of condition of item, it was discovered later that there’s chip in one of the table leg.

2) Due to the off-white colour of chair fabric, the delivery helpers stained the fabric when handled the these two chair.

Throw Pillow

Beautiful!