The service and quality of these goods is very impressive. Fantastic value for such a showstopper. I would say that the colour came out very different to the picture but I actually loved it more. This is lucky as if it wasn't a grear colour, or was matching to something specific, it would have been dissappointing.
Here is the picture of it. https://www.instagram.com/p/BmU5t20D7Ys/?taken-by=charlottemc
Pleasant experience from serving staff in showroom and accomodating to delivery schedule.
Slight disappointment in delivery process:
1) Despite a visual check of condition of item, it was discovered later that there’s chip in one of the table leg.
2) Due to the off-white colour of chair fabric, the delivery helpers stained the fabric when handled the these two chair.
Five star for
Sofa was great as expected.
Delivery folks were also considerate. They request to wash their hands before fixing the sofa as it was light coloured. I didnt expext that.
1 star for
However the issue was with nook and cranny. I ordered online and received no follow-up other than auto generated email. It says delivery will take 8-10 weeks but apparenty my order didnt make the first shipment so it took 12 weeks. I ordered in early march. It will be great if nook follow up with expected delivery when i placed my order. This will help manage my expectations. I had to call them 8 weeks later to enquire about it. It shows they are not ready to deal with internet orders.
Bottom line: You should visit their store to talk to associates and order. Their internet service is non existent.
I find this coffee table way affordable and it is even better looking in real life! So happy with my purchase. I don't have to spend a lot for this beauty.
Love these chairs. They look as great as the photo and customer service was excellent!
I bought two stools. For one, the edge around the wooden surface is not smooth and I'm just wondering if it will splinter in the future.
The edge of the wooden surface is also quite sharp. Sitting on the stool for long periods of time hurts my under thighs.
Plus point is the bottom of each leg is adjustable, so the stool will always be stable over any surface.
The minus of this adjustability is unlike the normal Tolix Chairs, the rubber padding is hard, so dragging over the floor is noisy
Perfect accent piece for our hallway! The matt red turns out just as how we imagined it will be. The finishing is perfectly "unperfect" and goes very well with our shabby-chic home interior.
I love this chic dining table which I recently purchased. Fantastic size and extendable. Great customer service too.
We are very happy with the items we purchased from Nook & Cranny - they are well priced and very comfortable.
The best part of our experience has been the customer service we received - the response time was quick and the team were very flexible as we worked out delivery.
Thank you so much!
the sideboard looks great, just the right balance between antique chinese and modern with the white color, fits perfectly with our scandinavian design dining table and chairs
Delivered with faults to the paint, contacted ship but no replacement only a repair offered.......
It is as lovely in real life as it looks in the picture. It is also made sturdily. Will highly recommend
I ordered the Shanxi Buffet Sideboard in Royal Blue online and when it was delivered I was very pleased. The piece was true in color and style to what I had seen online and fit perfectly into my living/dining room.
An excellent outdoor garden dining set from Nook & Cranny, now sits in our court yard. Delightfully blends into the surroundings with a touch of its own class. Love these chairs with special woven material that wraps, over and under, crisscrossing that forms the seats and back rest. Simply awesome! :wine_glass::bottle_popping_cork: We enjoy our outdoor experience wine and dine even more!!! :white_check_mark:
Nice table to go with my City Bookshelf. I like it and am using it as a desk. Some screws were not tightened during assembly though. Good thing I checked.