About Delivery

Shipment and Delivery

Delivery Days: Every Wednesday, Friday & Saturdays.

Accumulate a purchases of S$300 and above and we will deliver your items for free (see exceptions).  A nominal fee of S$50 is charged for purchases below S$300.  Small items are typically shipped within the week.  For bulky items, we will arrange for a convenient delivery time with you.  Items to you within 2 weeks unless otherwise specified in our website.

For self-collection, please let us know the date and time convenient for you to collect your item/items. We will get your item/items ready for pick up and you can collect it. Self collection location is dependent on the item purchased, please contact us for more information. 

 

Situations where additional delivery fees may be required:

  • Delivery to offshore islands
  • Delivery for apartments where delivery men are required to climb stairs where either the items are too big to fit into the lift, or the apartment has no lift. ($20 per floor per item)
  • Failed delivery ($50) 
  • Where disposal of old furniture is needed:
    Disposal Rates (Lift Level)
    Up to 3+1 Sofa Set - $80
    L-Shape (2+L) / 3+2 / 3+1+1 Sofa Sets - $100
    3+2+1 Sofa Set - $120
    3+2+2 Sofa Set and above - $150 and above
    Cabinets / Desks / Tables / Chairs - $80 per item
    Dining Table Sets - $120
    Bulky Furniture - $120 onwards
  • For cancellation there will be restocking fees vary from S$20 for small items to S$120 for big furniture. Only regular priced items(exclude customise items) may be exchanged or returned for store credit.

For more questions/clarifications, write to us at cs@nookandcranny.com

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