"Dear Nook and Cranny Living
I am writing to express my heartiest compliments to you for delivering exceptional customer service to me when I visited your showroom on 15 July 2020 . The sales staff Efie hired by you is extremely professional. She listened to me patiently and answered each and every query of mine in a very polite way.
I must mention that the William (Jethro Leather) Sofa and Jonathan chair which I purchased from the showroom is very worth the price, and I am totally satisfied with the materials. I have even referred your showroom to my friends. I am looking forward to come to your showroom." - Mark Lim